The transaction fees we charge per transaction is 1%. This fee includes the minors fee that occurs when transferring bitcoins from one address to another. In this case, the funds are transferred from your wallet to our escrow system.
The fee is immediately charged when the transaction is created. Therefore, if there are refunds or cancellation of the transaction, the fee charged is not refunded. This is to ensure that our escrow system does not get busy with transactions that are getting cancelled and to compensate for our escrow service that was used for a transaction.